Privacy Policy

How this website collects, uses and protects personal information, and the choices visitors have.

Template notice for the website owner

This privacy policy is a template provided with the website theme. It is not legal advice and does not, on its own, make your website compliant with the GDPR, the CCPA or any other law.

Before publishing, adapt it to your country, your company, the way you process personal data, any analytics or marketing services, your hosting provider and your forms. We recommend having the final text reviewed by a qualified legal professional. Remove this notice once the policy is complete.

Last updated: [Insert date]

1. Who we are

This website is operated by [Company legal name], registered at [registered address], company number [registration number] ("we", "us", "our"). We are responsible for the personal information collected through this website.

2. Information we collect

We only collect the information needed to answer your enquiry and to keep the website secure:

  • Contact form data: your name, email address and message, and optionally your phone number, company name, project type and budget range.
  • Technical data: our hosting provider may record server logs containing your IP address, browser type, the pages you request and the time of the request.
  • Font requests: when a page loads, your browser requests fonts from Google Fonts, which receives your IP address (see section 6).

3. How we use your information

  • To reply to your enquiry and to prepare quotes or proposals you ask for.
  • To manage a contract with you if you become a client.
  • To protect the website and the contact form against spam and misuse.
  • To meet our legal and accounting obligations.

We do not sell your personal information and we do not use it for automated decision-making.

Depending on your jurisdiction, we rely on one or more of the following: taking steps at your request before entering into a contract, our legitimate interest in responding to enquiries and securing our website, your consent where it is required, and compliance with legal obligations. [Adapt this section to the laws that apply to your business.]

5. Cookies and similar technologies

By default this website does not use analytics, advertising or tracking cookies. When you use the contact form, the server sets a single strictly necessary session cookie that protects the form against cross-site request forgery. It is deleted when you close your browser.

[If you add analytics, maps, videos, chat widgets or marketing tools, list them here and check whether you need a cookie consent solution.]

6. Third-party services

  • Google Fonts (Google): delivers the fonts used on this website. Google receives your IP address when fonts are loaded. See the Google Privacy Policy. [If you host the fonts yourself, remove this item.]
  • Hosting provider: [name and country of your hosting provider].
  • Email provider: [name of the service that receives contact form messages].

7. How long we keep your data

Enquiries that do not lead to a contract are deleted after [e.g. 24 months]. Client records are kept for as long as required by accounting and construction regulations, typically [e.g. 10 years].

8. Sharing and international transfers

We share personal information only with service providers who help us run the website and our business, such as our hosting and email providers, and with authorities when the law requires it. If data is transferred outside your country, we use appropriate safeguards. [Describe the safeguards you use, if applicable.]

9. Your rights

Depending on where you live, you may have the right to:

  • access the personal information we hold about you;
  • ask us to correct or delete it;
  • object to or restrict certain processing;
  • receive your data in a portable format;
  • withdraw consent at any time, where processing is based on consent;
  • lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details below. We will reply within the time required by the law that applies to you.

10. Security

We use appropriate technical and organisational measures to protect your information, including encrypted connections (HTTPS), restricted access and spam protection on the contact form. No method of transmission over the internet is completely secure, however.

11. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

12. Contact us

Questions about this policy or your personal information can be sent to [privacy contact email] or by post to [postal address].